This past trip I booked with Avis. Their 'We Try Harder' slogan could not be farther from the truth. Arriving at the Fort Lauderdale airport car rental area, I waited in line 45 min to get to the counter. Once there, I was greeted by an unmotivated Avis rep. Because the area was packed with travelers in the Avis area, it was very loud difficult to hear.
The rep would not speak above a normal but low level even when it was obvious that it was difficult to hear her. This proved to be an issue when I returned my car and was billed an additional amount even though I prepaid for my car and returned it with an over-full tank.
I went to the counter again to find out what this extra charge was for. Waited 15 min in line to be told that I had upgraded my car class.
Dumbfounded, I turned to another customer service rep- a kindly looking woman in her 60's. When I asked for help, without even turning to acknowledge me, said she was no longer helping customers. I have contacted Avis about my experience and this deceptive practice but have not heard back from them yet. This topic has been closed to new posts due to inactivity.
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Will be traveling through pm Thanksgiving Dinner pm Hotels in Ft. Lauderdale pm Renting a boat to sleep on only for a week Oct 26, See All Fort Lauderdale Conversations. View Hotel. Motel 6 Fort Lauderdale. B Ocean Resort Fort Lauderdale. Hilton Fort Lauderdale Beach Resort. Ocean Manor Beach Resort Hotel. Sonesta Fort Lauderdale Beach. If history is your thing, how about driving down to the Bonnet House. The display of the collections of art and treasures is fascinating! The collection laid in the replicated Packard showroom is fascinating!
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Of course, this depends on your preferences. The various classes of fleet to select from are;. Taking a standard, midsize or economy class will ensure you save on cost. However, when luxury is your preference, you can take on Luxury or convertible class. How about picking your keys and driving to your booked hotel room? Find the right car rental in Fort Lauderdale. Search for car rental Search for car rental Pick-up location.
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